Please review the frequently asked questions. If you cannot find an answer then you can contact us here.
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1. Can I buy a site license rather than a number of individual ones?
Yes, you can buy a site license. There are a few options single user, five user, ten user and unlimited users.
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2. Can I have multiple databases one for training and one for production?
Yes, you can have many databases and you call them based on the command line with a -d option. Example: c:\ezdiscipline\ezdiscipline.exe -dprod where prod represents the database name.
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3. Can I get assistance setting up my initial database?
Yes, we can assist you to set up your database. Please email your details to support@ezdiscipline.com
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4. How do I import data into the application?
Check the File/import option. This will display the import screen which allows you to import student, staff or timetable items. You can cut and paste records from other applications (i.e. Excel) or select file open to load a comma separated or tab delimited file.
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5. How often is the product updated?
The product will have a major release every 6-9 months but this may change in future.
Minor upgrades, small wish lists and bug fixes will be released in between.
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6. What are the application support options?
All support of the application is via Email unless otherwise arranged; emails will be answered within 48 hrs.
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7. Can I get a printed copy of the user manual?
Yes, you can get a hard copy. The latest user manual can be purchased here.
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8. What other databases does the application support?
The application was built to support different databases. The first release was for MS-Access. MySQl, Oracle and SQL Server are still in the testing phase and should be out later this year.
If you have a need to run the application against a different database please email us for details.
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9. How do I replace my unregistered copy without losing data?
It is very important to back up your data regularly and before any upgrade make sure you have a copy of your mdb file or dmp file in a separate location as the new install will overwrite all files. Once the full version has been installed you can replace the new mdb file with your backup copy. Separate scripts are required to update Oracle see the documentation for more information.
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10. What costs are involved to upgrade to the latest version of ezDiscipline?
As a registered user of ezDiscipline you get access to one free major upgrade, after which each new version incurs a small fee.
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11. What are the steps required to implement the application?
The basic steps are as follows:
1. Set up codes as required or just except the ones supplied.
2. Import or manually enter your list of students.
3. Import or manually enter your list of student timetables.
4. Import or manually enter your list of staff.
5. That's all there is to it, start using the system.
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12. What restrictions are there with the trial version?
The only restriction with the trial version is its 30 day expiry, everything else is standard.
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13. Do I need to purchase add-on modules to get the functionality I need?
ezDiscipline product comes as a stand alone application and does not need other modules to operate.
The only other modules is the web module and this is still under development at this stage.
There may be a small cost to download these products, that is still to be finalized.
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